Webhooks

Get real-time notifications when events happen in your connected healthcare systems.

Real-time

Sub-second delivery

Secure

Signed payloads

Reliable

Automatic retries

Historical

30-day log retention

Event Types

Patient

patient.created

A new patient record was created

patient.updated

Patient information was updated

patient.deleted

A patient record was deleted

Lab Results

lab_result.created

New lab results are available

lab_result.updated

Lab results were amended

lab_result.finalized

Lab results were finalized

Documents

document.created

A new clinical document was created

document.signed

A document was signed

Appointments

appointment.scheduled

An appointment was scheduled

appointment.cancelled

An appointment was cancelled

appointment.completed

An appointment was completed

Example Payload

{
  "id": "evt_1234567890",
  "type": "patient.updated",
  "created": "2025-11-28T10:30:00Z",
  "data": {
    "patient_id": "pat_abc123",
    "changes": {
      "email": {
        "previous": "old@example.com",
        "current": "new@example.com"
      }
    }
  },
  "signature": "sha256=..."
}

Best Practices

Always verify webhook signatures before processing

Respond with 2xx status code within 30 seconds

Implement idempotency to handle duplicate deliveries

Use a queue to process webhooks asynchronously

Monitor webhook delivery success rates